Elements of Personal Communication
Weaponized smile
I guess it's a thing. Weaponization obviously comes from the autists (see /r/wallstreetbets, or better don't). They weaponize everything - their own autism, chicken tenders, you name it. We are going to be weaponizing appearances, for the purpose of achieving concrete goals. One of the elements of appearances is the smile, and its weaponization is important.
Weaponization of your smile may take up to 2% of your overall continuous effort.
Forced Ingenuity
Ms. K mentioned this to me once: "forced genueness." That it's forced doesn't mean that it's not geniuine. When you need to feel in a particular was towards something (imagine - when you think you need a particular attitude, and have the tools to create such attitude in your head) - from the realization of the need, arises the ability to force it. Will it be genuine? I believe so; if you don't make it explicitly fake, it would be genuince, even if forced.
Ability to do this comes from the fact that we are an intelligent species, capable of abstraction. We create/find things like God in our heads, we create/find abstractions such as harmonic series, geometry, number theory. We use it to build real things like radar arrays, which tech is based on abstract things like physics and mathematics. You can use the same ability to abstract to achieve personal goals - recognie that one of the steps towards a goal is to make or find a certain attitude, and then make or find that attitude.
Examples of such an attitude are: liking somebody, maybe liking your boss. Being explicitly, synthetically friendly to strangers (a requirement in consulting). Learning the skill of active listening (more on that later). Learning to trust (because maybe previously you had to learn to not trust, but in the current business environment being untristful is a handicap). These ecamples should convince you that there are legitimate to create or find certain attitudes in yourself.
Active Listening
This was mentioned numerous times by numerous other people. I'll mention it again for completeness. Active listening is a skill and a technique, something you can develop, and should use. The idea is to give your communication partner immediate direct feedback. Nodding your head and saying "yeah", "yes", "exactly" every once in s while are great examples. Making eye contact, but not too much eye contact, balancing friendliness and making the discourse partner feeling comfortable.
You can also say back the things your dialogue guy says to you - this will validate that you're understanding correctly. If you rephrase what he just said and say it back to him, maybe he'll opint out lapses in your understanding - immediate direct feedback like this helps you retain information. Additionally, since you are engaged in a feedback loop, both he and you are conversing on a deeper level than if he was just talking - again, increasing your retention of information.
Positivity & Precision
A single wrong word ends a conversation. And sometimes a conversation takes years. Example; Tefi. One wrong question from her, one wrong word (prepaga?) from me. Positivity means you are not making a single communication mistake. Always welcoming of your discourse partner.
Precision/focus comes into play here as well. Only *one* mistake... and it's over.
Everyone (and every business entity) is younger and less experiences and less resourceful than I am. That's my attitude towards everything. For example, I cannot get upset at Klau: she's just too young for me to get upset at her. And the same attitude I apply to everybody, and every business entity. So that I'm never irritated, and always enjoying helping the people around me (because they are like my children).